Updated: July 3, 2026

This is the policy information we’re required to list to meet federal anti-spam requirements related to texting our community member. If you have any questions about our data practices, please don’t hesitate to reach out.

Policy

SWER Pittsburgh d/b/a SWOON Alliance Terms and Conditions / Privacy Policy

SWER Pittsburgh dba SWOON Alliance respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

• Data Collection: We will collect your name, email address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.

• Data Usage: We use your data solely for sending information related to program support, updates about your grant applications, information about upcoming events, or to provide information relevant to your relationship with us.

• Data Security: We protect your data with secure storage measures to prevent unauthorized access.

• Data Retention: We retain your SMS information as long as you are subscribed to our SMS service. You may request deletion at any time. We may retain certain information to comply with state and federal laws.

• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

• Messages are recurring, and message frequency varies.

• Contact SWER Pittsburgh dba SWOON Alliance at 412-342-8837or “team at SWOONAlliance.org “for HELP or to STOP receiving messages.

• Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to 412-342-8837. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.

• You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.

• Carrier Non-Liability Carriers are not liable for any delayed or undelivered messages

• Non-Sharing Clause: Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates. Information sharing to subcontractors in support services, such as customer service providers, is permitted.

Contact Information

If you have questions about our practices, please contact us at our email: “team at SWOONAlliance.org” or by phone: 412-three four two-8837.

Send mail to: SWOON Alliance
30 S 15th St Ste 1550
PMB 814371
Philadelphia, Pennsylvania 19102